Terms of Service

1. Agreement to Terms

By accessing or using Synctasker's services, website, or AI voice agent solutions ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Synctasker ("we," "our," or "us"), a Canadian-based company.

2. Description of Services

Synctasker provides AI-powered voice agent solutions and related services, including but not limited to:

• AI voice agent development and deployment
• Managed AI voice agent services
• Integration with customer relationship management (CRM) systems
• Consulting and support services
• Related software and technology solutions

3. User Accounts and Registration

To access certain Services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

4. Acceptable Use

You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful code, viruses, or malicious software
• Interfere with or disrupt the Services or servers
• Attempt to gain unauthorized access to any part of the Services
• Use the Services to harass, abuse, or harm others
• Collect or store personal data about other users without consent

5. Payment Terms

5.1 Fees

Fees for Services are as specified in your service agreement or as displayed on our website. All fees are in Canadian dollars unless otherwise specified.

5.2 Payment

Payment is due according to the terms specified in your service agreement. We accept payment by credit card, bank transfer, or other methods as agreed upon.

5.3 Refunds

Refund policies are specified in your service agreement. Generally, fees are non-refundable unless otherwise stated or required by law.

6. Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, software, and AI models, are owned by Synctasker or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

7. User Content

You retain ownership of any content you provide to us ("User Content"). By providing User Content, you grant us a license to use, modify, and display such content as necessary to provide the Services.

You represent and warrant that you have all necessary rights to provide User Content and that it does not violate any third-party rights or applicable laws.

8. Service Availability

We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNCTASKER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from or related to the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Synctasker and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of any rights of another.

11. Termination

We may terminate or suspend your access to the Services immediately, without prior notice, for any breach of these Terms or for any other reason we deem necessary.

You may terminate your account at any time by contacting us. Upon termination, your right to use the Services will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada and the province in which Synctasker operates, without regard to conflict of law principles.

13. Dispute Resolution

Any disputes arising from or related to these Terms or the Services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with Canadian arbitration laws, or through the courts of competent jurisdiction in Canada.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with any service agreements or other documents referenced herein, constitute the entire agreement between you and Synctasker regarding the Services and supersede all prior agreements and understandings.

17. Contact Information

If you have questions about these Terms, please contact us: